Previous incidents

September 2023
No incidents reported
August 2023
Aug 11, 2023
1 incident

Errors with reCAPTCHA

Degraded

Resolved Aug 11 at 01:28pm EDT

The problem is resolved and things should be working normally again.

2 previous updates

July 2023
Jul 15, 2023
3 incidents

Scattered timeouts on customer sites

Degraded

Resolved Jul 15 at 03:57pm EDT

[Update] We've implemented additional protections to mitigate the DDoS attack. We're continuing to monitor the situation. Page load speeds remain stable for the majority of customers.

2 previous updates

Slow page loads and time outs

Degraded

Resolved Jul 15 at 02:40pm EDT

We found that the issue was caused by a denial-of-service attack on one of our customers' site. We've taken measures to block the offending traffic and the platform is now back online and fully restored.

1 previous update

US Platform is down

Downtime

Resolved Jul 15 at 01:10pm EDT

The platform has returned to normal, and pages should be loading in a normal amount of time. We apologize for the inconvenience.

2 previous updates