Previous incidents

May 2023
No incidents reported
April 2023
Apr 12, 2023
1 incident

Infrastructure upgrades in the EU datacenter


Resolved Apr 12 at 05:21pm EDT

The upgrade has finished, and all EU-hosted sites should be back to normal.

2 previous updates

Apr 10, 2023
1 incident

Error pages on US sites


Resolved Apr 10 at 10:51am EDT

The errors were caused by an issue with an infrastructure upgrade. The upgrade has finished, and everything should be back to normal.

1 previous update

Apr 01, 2023
1 incident

Outage in the US datacenter


Resolved Apr 01 at 11:04am EDT

The issue has been resolved, and page load times should be back to normal.

The root cause was a denial-of-service attack on one of our customers, taking advantage of inadequate rate limiting on a particular endpoint. We've fixed the rate limiting to prevent this from happening again, and we apologize for the inconvenience.

2 previous updates

March 2023
Mar 06, 2023
1 incident

Slow Page Loads


Resolved Mar 06 at 05:39pm EST

We've identified the likely root cause of the issue. A performance issue related to calculating certain statistics coincided with a large data migration, causing unusual load on the database. We've paused the data migration and are working on a plan to mitigate the performance issue so this does not happen again.

2 previous updates