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ControlShift Platform (US datacenter)

99.998% uptime

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Downtime

Down for 2 minutes

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Operational

Jun 09, 2026

We've released the fix, and Google Sign-in shou...

Degraded for 3 hours and 43 minutes

Jun 10, 2026

Operational

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We identified the cause of the downtime as a ma...

Down for 1 minute
Degraded for 22 minutes

Jul 08, 2026

Operational

Jul 09, 2026

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Jul 10, 2026

30 days ago

60 days ago

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Today

ControlShift Platform (EU datacenter)

100% uptime

Operational

Apr 12, 2026

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We've released the fix, and Google Sign-in shou...

Degraded for 3 hours and 43 minutes

Jun 10, 2026

Operational

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30 days ago

60 days ago

90 days ago

Today

Integration Proxy Service (US datacenter)

Supports one-click signing and certain other features for customers hosted in the US datacenter

99.996% uptime

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

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Apr 15, 2026

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Downtime

Down for 17 seconds

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Downtime

Down for 1 minute

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Downtime

Down for 2 minutes

Jul 08, 2026

Operational

Jul 09, 2026

Operational

Jul 10, 2026

30 days ago

60 days ago

90 days ago

Today

Integration Proxy Service (EU datacenter)

Supports one-click signing and certain other features for customers hosted in the EU datacenter

100% uptime

Operational

Apr 12, 2026

Operational

Apr 13, 2026

Operational

Apr 14, 2026

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Apr 15, 2026

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30 days ago

60 days ago

90 days ago

Today

Geo IP Service

Allows forms to auto-select the correct country based on visitor IP address

99.998% uptime

Operational

Apr 12, 2026

Operational

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Downtime

Down for 1 minute

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30 days ago

60 days ago

90 days ago

Today

Previous incidents

Jul 08, 2026

Brief platform downtime

Resolved

Resolved Jul 8, 2026 at 11:46pm UTC

We identified the cause of the downtime as a massive spike of malicious traffic targeting one of our customer sites. The minutes of downtime occurred as we scaled up our servers to respond to the increased traffic. We've enabled additional protections to mitigate the attack and are continuing to monitor platform traffic.

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