Previous incidents
Problems with one-click signing
Resolved Jun 7, 2023 at 8:28pm UTC
We've identified a recent configuration change as the source of the problems with one-click signing. Rolling back that change has resolved the problem, and one-click signing should be working normally now.
1 previous update
Scattered issues with the proxy integration service in the US datacenter
Resolved Jun 5, 2023 at 3:05pm UTC
We've made adjustments to our infrastructure and believe the issue is resolved now.
1 previous update
Brief outage for sites hosted in the US datacenter
Resolved Jun 2, 2023 at 10:46pm UTC
From around 6:20 to 6:30 PM (US Eastern time), some members attempting to visit customer sites experienced timeouts. This was due to an infrastructure issue, which we have mitigated. We are taking steps to avoid this issue happening again and apologize for the inconvenience.
Error pages on US sites
Resolved Apr 10, 2023 at 2:51pm UTC
The errors were caused by an issue with an infrastructure upgrade. The upgrade has finished, and everything should be back to normal.
1 previous update
Outage in the US datacenter
Resolved Apr 1, 2023 at 3:04pm UTC
The issue has been resolved, and page load times should be back to normal.
The root cause was a denial-of-service attack on one of our customers, taking advantage of inadequate rate limiting on a particular endpoint. We've fixed the rate limiting to prevent this from happening again, and we apologize for the inconvenience.
2 previous updates