Outage in the US datacenter
Resolved
Apr 01 at 11:04am EDT
The issue has been resolved, and page load times should be back to normal.
The root cause was a denial-of-service attack on one of our customers, taking advantage of inadequate rate limiting on a particular endpoint. We've fixed the rate limiting to prevent this from happening again, and we apologize for the inconvenience.
Affected services
ControlShift Platform (US datacenter)
Updated
Apr 01 at 10:49am EDT
We have tentatively identified the problem and are implementing measures to mitigate it. Sites are coming back online.
Affected services
ControlShift Platform (US datacenter)
Created
Apr 01 at 10:22am EDT
We're investigating reports of timeouts when attempting to access sites hosted in our US datacenter.
Affected services
ControlShift Platform (US datacenter)