Previous incidents
Slow responses and timeouts in the EU
Resolved Feb 23 at 11:25am EST
We've traced the root cause of the issue to a brief network glitch in AWS. We don't expect it to happen again.
2 previous updates
IP-based geolocation offline
Resolved Feb 16 at 01:48pm EST
Updates on the IP-based geolocation service are completed, service is fully operational again.
1 previous update
Sites hosted in the EU data center are down
Resolved Jan 08 at 09:42am EST
We identified the issue as a certificate that had expired. We were able to replace the certificate, and everything should be fine now.
The root cause of this issue was that the automatic process that was supposed to replace the certificate before it expired did not run. We will be investigating and rectifying that problem so it does not happen again.
1 previous update
New Year's Scheduled Maintenance
Resolved Jan 01 at 01:31pm EST
Maintenance is completed and we're back online.
3 previous updates