Back to overview
Maintenance

Database Update (US)

Jan 9, 2026 at 8:30pm UTC  –  Jan 9, 2026 at 9:40pm UTC
Affected services
ControlShift Platform (US datacenter)

Resolved
Jan 9, 2026 at 9:40pm UTC

Bulk data AWS permissions have been restored, and everything should be working normally.

Updated
Jan 9, 2026 at 9:35pm UTC

We've successfully completed our maintenance window and site access has been restored.

Updated
Jan 9, 2026 at 8:30pm UTC

We're beginning our maintenance window. Updates will be posted here as maintenance progresses.

Created
Jan 9, 2026 at 8:30pm UTC

During our New Year's Day maintenance window, we ran into an issue with our planned database upgrades in the US. We've identified the issue and are ready to proceed with the final update to the US database. This update should take less than 90 minutes. The platform will become unavailable during this maintenance.

Updates will be posted on this status page as maintenance progresses.