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Maintenance

New Year's Day Scheduled Maintenance

Jan 01 at 09:00am EST  –  Jan 01 at 12:00pm EST
Affected services
ControlShift Platform (US datacenter)
ControlShift Platform (EU datacenter)
Integration Proxy Service (US datacenter)
Integration Proxy Service (EU datacenter)

Resolved
Jan 01 at 12:13pm EST

We have completed our maintenance for today. Service has been fully restored and the site is fully operational for both our US and EU services.

However, we ran into an unexpected issue when upgrading our US servers, which we had not experienced in our test run in December or in our EU upgrade. We'll need to schedule a second maintenance window to complete the planned upgrade of the US servers. We'll notify customers about the data and time of that maintenance window once we've confirmed the necessary steps.

Updated
Jan 01 at 11:49am EST

Site access has been restored for US and EU data centers. Access to bulk data API is currently not available but will be restored shortly.

Additional updates will be posted soon.

Updated
Jan 01 at 10:40am EST

We're continuing our scheduled maintenance. Additional updates will be posted as work progresses.

Updated
Jan 01 at 09:03am EST

We've begun our scheduled maintenance. Updates will be posted on this status page as work progresses.

Created
Jan 01 at 09:00am EST

We'll be upgrading our infrastructure to ensure reliability and performance for the coming year. The maintenance window will begin at 9am ET (14:00 UTC) and will last for up to 3 hours. We expect the platform to become sporadically unavailable during this maintenance window. Updates will be posted on this status page as maintenance progresses.