New Year's Day Scheduled Maintenance
Resolved
Jan 01 at 12:13pm EST
We have completed our maintenance for today. Service has been fully restored and the site is fully operational for both our US and EU services.
However, we ran into an unexpected issue when upgrading our US servers, which we had not experienced in our test run in December or in our EU upgrade. We'll need to schedule a second maintenance window to complete the planned upgrade of the US servers. We'll notify customers about the data and time of that maintenance window once we've confirmed the necessary steps.
Affected services
Updated
Jan 01 at 11:49am EST
Site access has been restored for US and EU data centers. Access to bulk data API is currently not available but will be restored shortly.
Additional updates will be posted soon.
Affected services
Updated
Jan 01 at 10:40am EST
We're continuing our scheduled maintenance. Additional updates will be posted as work progresses.
Affected services
Updated
Jan 01 at 09:03am EST
We've begun our scheduled maintenance. Updates will be posted on this status page as work progresses.
Affected services
Created
Jan 01 at 09:00am EST
We'll be upgrading our infrastructure to ensure reliability and performance for the coming year. The maintenance window will begin at 9am ET (14:00 UTC) and will last for up to 3 hours. We expect the platform to become sporadically unavailable during this maintenance window. Updates will be posted on this status page as maintenance progresses.
Affected services