The platform remains stable.
Nov 21, 20:42 UTC
Additional servers have been brought online, and response times are returning to normal.
We've identified the root cause of this incident. Our automatic scale-up policy brings new servers online during periods of heavy traffic, but the servers we were adding had limited capacity to handle long sustained periods of high load. To prevent this from happening again, we're going to make a change to our scale-up policy so that the servers we add to handle traffic spikes are better prepared to handle extended periods of heavy traffic.
Nov 21, 19:13 UTC
We're receiving reports that some users are seeing a "website is under heavy load" message. We are scaling up our infrastructure to compensate for ongoing heavy traffic.
Nov 21, 19:00 UTC